At MediaMatrix, we like to follow a process that ensures your business needs are understood and addressed through the delivery of appropriate communication tactics. Here’s that process:

Educate customers
Motivate employees
Increase customer service
Grow the business
How will you know if you are successful?

Define:
Target audiences
Key messages
Budget
Timelines and tactics

Brochures
Newsletters
Leader’s Guides
Presentations/Speeches
Videos/Multimedia
Internet strategies / Web site design
Media Relations
Special Events
Communications Training
Action-based communications

Did we achieve results?
Surveys
Focus Groups
Communication Audits